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Clean the printhead HP Officejet 6500 Inkjet Printer
If your printed output is streaked or has any incorrect or missing colors, the printhead might need to be cleaned.
This process uses ink to attempt to unclog and clean the nozzles in the printhead.
This might take a few minutes and will use one or more sheets of paper.

To clean the printhead HP Officejet 6500 Inkjet Printer from the control panel

    1. Load letter, A4, or legal unused plain white paper into the main input tray.
    2. Press Setup.
    3. Press the down arrow button to highlight Tools, and then press OK.
    4. Press the down arrow button to highlight Clean Printhead, and then press OK. The HP Officejet 6500 Printer cleans the printhead.
    5. Press any button to return to the Tools menu.

To clean the printhead from the Printer Toolbox

    1. Load letter, A4, or legal unused plain white paper into the main input tray.
    2. In the HP Solution Center, click Settings.
    3. In the Print Settings area, click Printer Toolbox.
    NOTE: You can also open the Printer Toolbox from the Print Properties dialog
    box. In the Print Properties dialog box, click the Features tab, and then click
    Printer Services.
    The Printer Toolbox appears.
    4. Click the Device Services tab.
    5. Click Clean Printhead.
    6. Follow the prompts until you are satisfied with the quality of the output, and then click Done.
    There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. You should only initiate the next phase of cleaning if the print quality is poor.
    If print quality still seems poor after you complete both stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support.

To clean the printhead from the embedded Web server

    1. Load letter, A4, or legal unused plain white paper into the main input tray.
    2. Click the Device Settings tab, click Device Services in the left pane, select Clean
    Printheads from the drop-down list in the Print Quality section, and then click Run
    Diagnostic
    .

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