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Error messages on Brother Laser Printer Model: HL-2230 ,HL-2240 ,HL-2240D ,HL-2242D ,HL-2250DN ,HL-2270DW
The Printer Error Message will report problems with the machine. Take the proper action by referring to the following..

REPLACE TONER

Error messageAction
CARTRIDGE ERRORMake sure the drum unit and toner cartridge assembly is installed properly.
Toner cartridges and Drum unit for Brother Laser printers:HL-2230 ,HL-2240 ,HL-2240D ,HL-2242D ,HL-2250DN ,HL-2270DW

  • TN420 Standard Yield Toner
  • TN450 High Yield Toner
  • DR420 Drum Unit
DRUM END SOONThe drum unit will need to be replaced soon. Buy a new drum unit to replace the current one.
DRUM ERRORCleaning the corona wire.
If your LEDs still show the same error indication after you have cleaned the corona wire, replace the drum unit with a new one.
DRUM STOPReplace the drum unit with a new one.
DUPLEX DISABLEDClose the back cover of the printer and put the duplex tray back in.
FRONT COVER OPENClose the front cover of the machine.
FUSER COVER OPENClose the fuser cover located behind the back cover of the machine.
FUSER ERRORIf the FUSER ERROR pop-up message appears on your computer, turn the
machine’s power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
JAM TRAY 1
JAM INSIDE
JAM REAR
JAM DUPLEX
Clear the jammed paper from the indicated area.
MANUAL FEEDIf the manual feed slot is empty, put a piece of paper in it.
Make sure you use paper that meets Brother’s recommended paper
Specifications.
Load the same size paper that you selected in the current driver setting.
MEMORY FULLPress Go to print the remaining data in the machine memory. Cancel the print job if you want to delete the remaining data in the machine memory.
Reduce the complexity of your document or lower the print resolution.
NO PAPER T1The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray and then press Go. If the problem is still unsolved, the paper pick-up roller may be dirty. Clean the paper pick-up roller.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure you use paper that meets Brother’s recommended paper
specifications.
Load the same size paper that you selected in the current driver setting.
NO TONEROpen the front cover, then install the toner cartridge.
PRINT OVERRUNPress Go to print the remaining data in the machine memory. Cancel the print job if you want to delete the remaining data in the machine memory.
-If this does not clear the error, reduce the complexity of your document or lower the print resolution.
-(HL-2250DN / HL-2270DW only)
Change the following settings in the supplied Windows® driver and try again. The best combination of these settings will vary depending on your document:
• Graphics1
• TrueType mode 1
• Use Printer TrueType® Fonts 1
Choose the Basic tab, choose Manual in Print Settings, and then click the Manual Settings….
REPLACE DRUMReplace the drum unit with a new one.
REPLACE TONERReplacing the toner cartridge
Service call errorCheck the LED indication to identify the error.
SIZE ERROR DXChoose a paper size which is supported by the duplex tray.
TONER ENDEDReplace the toner cartridge with a new one.
TONER LOWBuy a new toner cartridge and have it ready for when the REPLACE TONER
status is indicated.

LEDs Error messages on Brother Model: HL-2230 ,HL-2240 ,HL-2240D ,HL-2242D ,HL-2250DN ,HL-2270DW

Refers to four LEDs Toner, Drum, Error, Ready and Go button on the control panel Brother Laser Printer Model: HL-2230 ,HL-2240 ,HL-2240D ,HL-2242D ,HL-2250DN.

Error Message on Brother HL-2230

1 Toner LED
The Toner LED indicates that the Toner is low.
2 Drum LED
The Drum LED indicates that the Drum will need to be replaced soon.
3 Error LED
The Error LED indicates when the machine is in one of the following states:
No paper / Paper jam / Cover open
4 Ready LED
The Ready LED will flash depending on the machine status.
5 Go button
Wake-up / Error recovery / Form feed / Job Cancel /
Reprint / Enable or Disable the wireless network (HL-
2270DW only)

The LED indications shown in the table below are used in the illustrations in this page.
LED indications

LEDs Error MessagePrinter Status
 printer-SLEEP statusSLEEP
The machine is in Sleep mode (Power Save mode). The machine acts as though it were turned off. Receiving data or pressing Go wakes up the machine from Sleep mode to Ready mode.
DEEP SLEEP
The printer is in Deep Sleep mode (reducing more power consumption than Sleep mode). The printer acts as though it were turned off. If the printer does not receive data for a certain length of time while it is in Sleep mode, it enters Deep Sleep mode automatically. Receiving data or pressing Go wakes up the printer from Deep Sleep mode to Ready mode.
HL-2270DW only: If a wireless network is enabled, the printer does not enter Deep Sleep mode.
 machine is ready to print.READY
The machine is ready to print.
PRINTING
The machine is printing.
 machine is warming upWARMING UP
The machine is warming up.
COOLING DOWN
The printer is cooling down. Wait for a few seconds until the inside of the machine has cooled down.
RECEIVING DATA
The printer is either receiving data from the computer or processing data in the memory.
DATA REMAINING
There is remaining print data in the printer memory. If the Ready LED is flashing for a long time and nothing has printed, press Go to print the remaining data in the memory.
 TONER LOWTONER LOW
The toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when REPLACE TONER is indicated.
The Toner LED will turn on for 2 seconds and off for 3 seconds.
 REPLACE TONERREPLACE TONER (Stop mode)
Replace the toner cartridge with a new one.
CARTRIDGE ERROR
The drum unit assembly is not installed correctly. Take the drum unit out of the printer and put it back in.
NO TONER
Open the front cover, install the toner cartridge.
 REPLACE TONERREPLACE TONER
The machine continues printing until the LED indicates TONER ENDED.
 TONER ENDEDTONER ENDED
Replace the toner cartridge with a new one.
 DRUM END SOONDRUM END SOON
The drum unit will need to be replaced soon. We recommend that you get a new drum unit to replace the current one.
The Drum LED will turn on for 2 seconds and off for 3 seconds.
 REPLACE DRUMREPLACE DRUM
Replace the drum with a new one.
 NO PAPERNO PAPER T1
Put paper in the paper tray. Then press Go.
MANUAL FEED
Put paper in the manual feed slot.
 COVER OPENFRONT COVER OPEN
Close the front cover of the printer machine.
FUSER COVER OPEN
Close the fuser cover located behind the back cover of the printer machine.
JAM TRAY 1 / JAM INSIDE / JAM REAR / JAM DUPLEX
Clear the paper jam. If the printer machine does not start printing, press Go.
MEMORY FULL
The machine memory is full and the printer machine cannot print full pages of a document.
PRINT OVERRUN
A print overrun occurred and the printer machine cannot print full pages of a document.
SIZE ERROR DX (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Set the correct paper that you want to use, or load the same size paper that you selected in the current driver setting. Press Go. The paper size you can use for automatic duplex printing is A4, Letter, Legal or Folio.
DUPLEX DISABLED (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only) Put the duplex tray in the printer and close the back cover.
 DRUM ERRORDRUM ERROR
The corona wire needs to be cleaned.
 DRUM STOPDRUM STOP
Replace the drum unit with a new one.

Service call indications (HL-2230 ,HL-2240 ,HL-2240D ,HL-2242D ,HL-2250DN ,HL-2270DW)
If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by
lighting up all the LEDs as shown below.

Service call

If you see the service call indication shown above, turn off the power switch, and then turn it back on and try
to print again.
If the error is not cleared after turning the power switch off and then back on, press Go, the LEDs will light up
as shown in the table below to identify the error.

LED error indication


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